Welcome, I’m Shenom, a tech support specialist based in Richfield Springs, NY. My work focuses on helping others understand technology and addressing technology concerns.

My patient approach really works well in troubleshooting and tracking down issues. My clients take comfort knowing that I’m going to help them get things resolved.

Experience - I have more than 20 years of professional tech and network support experience on Mac and PC. I work across a range technology areas, from building websites to removing viruses. Sometimes I’m helping someone setup a new printer or maybe I’m teaching someone how to use a scanner or use their new phone. I can install WiFi routers or extenders or run networking wiring.

On Site Help - I can come to your location within the Otsego County and surrounding areas.

Remote Help - I can help remotely just about anywhere using screen sharing technology to assist you with your devices.

Feel free to get in touch for an initial conversation. I’m always happy to explore how we might work together.